Does Your EHR Boost Patient & Provider Engagement?

Whether your organization is moving away from paper charts for the first time or you’re looking to switch EHRs, choosing the right system can be daunting. Interoperability, streamlined storage, and effective communication between provider and patient are all of critical importance. 

What Is Patient Engagement and Why Is It Important?

The most successful healthcare organizations have productive providers and happy patients. Busy medical professionals understand this, and they know how important it is to have everything at their fingertips when seeing a patient so they can provide the best outcomes. When organizations achieve interoperability and congruency of care, they have every opportunity to give their best when the patient needs answers.

Patient Empowerment

Patient engagement works similarly, with the patient having the ability to understand and view their own records — it’s a way of personalizing healthcare like never before. The ability for patients to to see reports and ask providers questions helps them feel empowered about their healthcare.

Beyond the opportunity to access records, patient engagement includes appointments, medications, and reminders. With the increased availability of apps and internet access, patients are relying on devices to remind them of appointments and stay in control when it comes to their care.

Cost Reduction

Patient engagement also helps cut costs! Costs increase when providers don’t get feedback from their patients in a timely manner. Engagement reduces the amount of time spent between well-checks and can catch diseases in infant stages, which helps reduce the cost of treating a disease later diagnosed. When a patient is engaged properly, medical professionals don’t have to spend extra time and money to re-engage the patient for treatments.

Time Savers

An EHR that can provide text messages or voice call reminders about appointment times can help free up employee time for face-to-face interactions. With the increase in virtual healthcare,  it’s easier than ever for patients and providers to have appointments from anywhere. This isn’t just convenient — it’s often much quicker and less stressful too for all involved. 

The right EHR setup with a patient-facing portal can greatly increase patient-to-physician interactions. With both sides having access to the same information and a messaging system in place, questions and answers can flow easily.

 Virtual visits continue to increase in popularity and have made their way across the country. With an EHR virtual capable system, physicians can make rounds without leaving their office, and patients can get the care they need, when they need it, with less stress and hassle. 

What Should You Look for in an EHR?

An EHR is all about efficiency and quality care; the system you use should be fitted for your unique needs and possess the interoperability needed to increase your treatment speed and enhance patient care. 
If you’re looking for a better way to use your EHR, Collain Fusion can help. With the ability to set up interoperability and storage solutions and combine them with billing and accounting for a seamless operation, Collain Fusion is an integrated solution that helps healthcare providers in every sector. To learn more, or to see a demo, contact our team today.

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