Interactive Virtual Care Team™

Engage patients and empower care teams with next-generation telehealth

“A holistic new vision is required to empower patients and providers with optimal performance, anytime, anywhere—and IVC Team delivers that like no other system.”
Maryann Choi, MD, MPH, MS, CMD; CEO & Founding Partner, Collain Healthcare, an LG CNS Company

Engage and Empower

From the beginning of its development, the IVC Team platform was designed to put patients at the center of care—and the care decision-making and delivery processes—by enabling healthcare providers to deliver timely, personalized, efficient care and education across the care continuum, while at the same time empowering patients to take a more active role in their own healthcare.

Monitor, Collect and Share

The IVC Team solution was developed with the help of a spectrum of different types of clinicians specifically to maximize clinical workflow efficiencies across the continuum of care, so patient information, e.g., vital sign, medication adherence, survey and assessment data is collected through a simple and powerful mobile application (available on iOS and Android), with vital sign data collected via a broad range of Bluetooth-enabled devices and automatically uploaded to 'the cloud' to be available across connected EHRs and HIEs on a real-time basis.

Manage, Triage and Intervene

Provider, payer, operator and sponsor organizations using the IVC Team platform can potentially spot changes in patient status or condition before they result in unnecessary acute care utilizations, hospital readmissions, adverse events or other episodes of costly and preventable healthcare expenditures.

Clinicians monitoring patient status are alerted in real time to act, based on customizable patient data range settings, which can be configured at both the population and individual patient levels. Accordingly, clinicians now have the power to intervene earlier and faster, armed with real-time data to drive better diagnosis, triage and treatment, e.g., by initiating a Video Visit to engage with patients directly and to provide education or interventions at the most impactful moments.



  • Place patients at the center of healthcare by leveraging the most advanced technology to engage, empower and educate by deploying a mobile-based PHR (iOS and Android)
  • Reduce the time, cost and complexity of providing care and move care delivery closer to the patient
  • Deliver timely, personalized, effective, efficient and compassionate care like never before, while developing market-leading cost and utilization controls
  • Keep patients at home longer, safer, and with a greater sense of control over their lives
  • Achieve robust population health management and truly coordinated care, predicting, optimizing and improving health over a lifetime
  • Dramatically bolster your Meaningful Use compliance and attestation abilities
  • Create the most connected healthcare IT ecosystem in the market
  • Enable payment reform initiatives and increase flexibility for introducing innovative care delivery models
  • Diversify and expand your care offerings by providing Telehealth as a Service (TaaS), as either an included benefit, or as a tiered, incremental service offering, and benefit from expanding reimbursement 
  • Achieve top-tier patient, member and provider satisfaction